This message is for all EPS families and staff:

A few weeks ago Enid Public Schools was informed of a recent cybersecurity incident with PowerSchool, a company that provides EPS with student information management software, that involved data that was primarily teacher, parent and student contact information. PowerSchool has reached out to families and district employees that were affected.

The PowerSchool email has information on the cybersecurity incident as well as offering identity protection for individuals. If you are interested in this protection it will be done through taking the steps in the PowerSchool email you received, NOT through Enid Public Schools. Enid Public Schools is not the provider of the identity protection.

Specifically, we recently learned that on December 28, 2024, PowerSchool discovered that an unauthorized actor gained access to certain customer data, potentially including some information relating to Enid Board of Education. At this time, broadly speaking, our understanding is that the elements of information involved in this incident generally may include the following: names, contact information, dates of birth, Social Security numbers, medical alert information, and other related information. We understand that on or about January 29, 2025, PowerSchool began sending notifications via email directly to certain impacted individuals and families to notify them of the incident. It is anticipated that these incident notification emails from PowerSchool will be sent to affected individuals and families on a rolling basis in the coming days and weeks. As of January 29, 2025, PowerSchool has represented its investigation into the incident has not yet concluded. As such, our understanding of the scope of the incident is actively evolving and there remains a possibility that those families who have not yet received an email from PowerSchool may receive one in the future, along with further communication from EPS. While we await final findings from PowerSchool concerning the scope of the impact of this incident, it is important to remain diligent in reviewing your financial account statements and credit reports for fraudulent or irregular activity on a regular basis.

PowerSchool is offering two years of complimentary identity protection services to students and educators whose information was involved. For adult students and educators, this offer will also include two years of complimentary credit monitoring services. If you are interested in enrolling, please see PowerSchool’s provided instructions below:

Option 1 from PowerSchool: If the Involved Individual is 18 or Over

• Ensure that you enroll by May 30, 2025 (Your code will not work after this date at 5:59 UTC)

• Visit the Experian IdentityWorks website to enroll: www.experianidworks.com/plus

• Provide your activation code: CTYU949PRK

• For over the phone assistance with enrollment or questions about the product, please contact Experian’s customer care team at 833-918-9464

• Be prepared to provide engagement number: B138812

Details Regarding the Experian IdentityWorks Credit Plus Membership

A credit card is not required for enrollment in Experian IdentityWorks. You can contact Experian immediately regarding any fraud issues, and have access to the following features once you enroll in Experian IdentityWorks:

• Experian credit report at signup: See what information is associated with your credit file. Daily credit reports are available for online members only. Offline members will be eligible to call for additional reports quarterly after enrolling.

• Credit Monitoring: Actively monitors Experian file for indicators of fraud.

• Internet Surveillance: Technology searches the web, chat rooms & bulletin boards 24/7 to identify trading or selling of your personal information on the Dark Web.

• Identity Restoration: Identity Restoration agents are immediately available to help you address credit and non-credit related fraud.

• Experian IdentityWorks ExtendCARETM: You receive the same high-level of Identity Restoration support even after your Experian IdentityWorks membership has expired.

• $1 Million Identity Theft Insurance**: Provides coverage for certain costs and unauthorized electronic fund transfers. The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

Option 2 from PowerSchool: If the Involved Individual is Under 18

• Ensure that you enroll by May 30, 2025 (Your code will not work after this date at 5:59 UTC)

• Visit the Experian IdentityWorks website to enroll: www.experianidworks.com/minorplus

• Provide your activation code: CEBP456TRK

• For over the phone assistance with enrollment or questions about the product, please contact Experian’s customer care team at 833-918-9464.

• Be prepared to provide engagement number: B138813

Details Regarding the Experian IdentityWorks Credit Plus Membership

A credit card is not required for enrollment in Experian IdentityWorks. You can contact Experian immediately regarding any fraud issues, and have access to the following features once enrolled:

• Social Security Number Trace: Monitoring to determine whether enrolled minors in your household have an Experian credit report. Alerts of all names, aliases and addresses that become associated with your minor’s Social Security Number (SSN) on the Experian credit report.

• Internet Surveillance: Technology searches the web, chat rooms & bulletin boards 24/7 to identify trading or selling of your personal information on the Dark Web.

• Identity Restoration: Identity Restoration agents are immediately available to help you address credit and non-credit related fraud.

• Experian IdentityWorks ExtendCARETM: You receive the same high-level of Identity Restoration support even after your Experian IdentityWorks membership has expired.

• $1 Million Identity Theft Insurance: Provides coverage for certain costs and unauthorized electronic fund transfers. The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

We encourage impacted individuals to take actions to help protect their personal information. These actions include enrolling in the credit monitoring services described, placing a fraud alert and/or security freeze on their credit files, and/or obtaining a free credit report. Additionally, individuals should always remain vigilant in reviewing their financial account statements, explanation of benefits statements and credit reports for fraudulent or irregular activity on a regular basis and report any suspicious activity to the proper authorities.

Further, PowerSchool has set up a dedicated response line for this incident. The response line is available Monday through Friday, 8:00 am to 8:00 pm Central Time. You may contact PowerSchool’s response line directly at (833) 918-9464. Additionally, PowerSchool has published additional information on its website, which is available at:

https://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/

 We acknowledge this may be concerning news. As always, our top priority is to ensure the safety and security of our students, staff and community. We will share further updates as relevant information becomes available.